Privacy Policy
Last updated: June 2026
Who We Are
Streamadelica is operated by:
Kathryn Eales
Chapel Works
Stocks Street
Leeds
LS7 2AU
Email: kathryn@streamadelica.co.uk
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect and process the following personal information:
Name
Email address
Telephone number
Event details
Event date
Event location
Budget information
Any information you provide when contacting us or completing an enquiry form
We may also collect information about how you use our website through cookies and similar technologies.
How We Collect Your Information
We collect information when you:
Complete an enquiry form on our website
Submit a Facebook or Instagram Lead Form
Contact us by email, phone or social media
Request a quote
Book our services
How We Use Your Information
We use your personal information to:
Respond to enquiries
Provide quotations
Deliver our products and services
Manage bookings
Communicate with you regarding your event
Improve our services
Meet our legal and regulatory obligations
We will only use your information where we have a lawful basis to do so.
Our Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
To take steps at your request before entering into a contract
To fulfil a contract with you
To comply with legal obligations
For our legitimate business interests, provided these do not override your rights and freedoms
Where you have given consent
Marketing Communications
If you choose to receive marketing communications from us, we may contact you with news, offers and updates.
You can unsubscribe or opt out at any time by contacting us.
We will never sell your personal information to third parties.
Sharing Your Information
We may share your information with trusted service providers where necessary to operate our business, including:
Website hosting providers
Email service providers
Delivery and courier companies
Payment processing providers
Professional advisers where required
These organisations are required to keep your information secure and only use it for the purposes for which it has been provided.
Data Retention
We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
When your information is no longer required, it will be securely deleted.
Your Rights
Under UK data protection law, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Restrict how we process your information
Object to processing in certain circumstances
Request transfer of your information
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
Cookies
Our website may use cookies to improve user experience and analyse website performance.
You can control cookie settings through your browser preferences.
Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner's Office
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately upon posting.